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Find quick answers, setup guides, and feature explanations for PicsDrop.
Uploading Photos & Guest Downloads Settings
Detailed guides on high-resolution image uploads, digital album video links, automatic duplicate detection, and gallery download permissions.
Open event page in browser, click Upload, and drop folders directly. Upload starts automatically. Watch event setup guide
We support JPEG, JPG, and PNG formats. RAW files are not supported, so convert them to JPG first.
The photo limit depends on the subscription plan storage you chose.
Yes, you can upload up to 30MB files. You can choose to deliver optimized 4K previews for speed or original full-resolution files.
What happens is, you select the main folder and PicsDrop automatically uploads all subfolders inside it. Watch event setup guide
You can import photos directly by linking Google Drive, Dropbox, or OneDrive folders on the upload page. Watch event setup guide
Yes, you can upload highlight videos up to 100MB directly. For larger files, you can link YouTube or Vimeo videos. Watch event setup guide
Go to Upload Videos, paste public or unlisted YouTube video URL, and save it. Watch event setup guide
No, guests can download matched photos or full gallery at once.
You can turn off download button and right-click options from event settings to secure photos. Watch dashboard tour
Photographer and team admins can delete photos. Guest delete requests need photographer approval.
We notify you to clean space. Excess files are held safely for 7 days before removal.
Yes, deleting files immediately frees up storage space.
Yes, deleted photos stay in trash folder for 24 hours. You can restore them back. Watch dashboard tour
Yes, go to event settings, folders tab, and click delete next to the folder.
Yes, deleted trash folder is visible to event admin only.
Yes, system scans file hashes and skips duplicate photos automatically to save upload time.